Q: Where should suggesting, questions, and concerns be sent?
A: Email all suggestions, questions, or concerns to JasminLoveLLC@gmail.com

Q: How long will it take for my order to be shipped?
A: Please allow 1-2 weeks for your order to be shipped.

Q: Do you offer returns or exchanges?
A: All Heartless Human pieces are uniquely one of a kind and made to order. If at all you are unhappy with your order please email us with a detailed description of the situation or problem at JasminLoveLLC@gmail.com 

Q: When I need an order rushed how do i place a Rush order?      
A: During your checkout process you will be given a choice between standard shipping or VIP order. Choose VIP order to place an overall rush on your order.